Pretty straightforward experience - scheduled an appointment, brought the Corvette in, had in serviced in good time, and had friendly customer service folks helping out! I will say that the lounge was kind of crowded when I dropped the car off so I am evaluating this based on being able to leave and come back.
Everyone was very professional. The only issue was, you could see where the techs were leaning against the vehicle. There were large smudges and I believe it would have been great to wipe down the area of the vehicle.
Good...done within an hr...only problem is that I requested a shuttle when i booked my sched appt and they didnt have one, so had to sit and wait. If a shuttle is not available on a certain day, dont make it available online when the sched is booked.
I made an appointment online to have my vehicle looked at for Thursday December 27th at 11AM because I was getting this squeaking noise when my car is in motion. I get to my appointment a little early and my vehicle is done around 12:30PM the same day. The Service Advisor said that whomever did my front brakes, didn’t put the hardware back on correctly, so they fixed the from driver side brake hardware. Approximately two hours later, the noise returned… I gave the service department a call and the receptionist advised me that Matthew was going to return my call but after an hour, I drove back to the dealership and expressed my disappointment. Chevy charges customers $115 to do a diagnostics on their vehicle. The Advisor said that the Tech checked all the brakes, yet he didn’t put the diagnosis on the receipt or the tech’s “story”. Getting a straight-forward answer was like pulling teeth about why isn’t everything reported on the ticket once customers are checked out. I was advised to bring my vehicle back for further diagnosis at no charge to me. So I made an appointment with the receptionist for Monday December 31st at 12:30PM.