They had my vehicle for at least 5 days because they for some reason couldn’t finish flushing the torque converter in one day like they did the first time which isn’t fixing the problem and they talked to me like I don’t know anything about vehicles and basically putting a bandaid on the problem
I was disappointed with my service experience this time compared to the past visits. When I first arrived I stood by my car for approximately 10 minutes before some greeted me. Several associates walked by and were sitting at their computer stations in the service bay but I was ignored. When the service technician did come over to me, he did not introduce himself, apologize, for my wait, or ask if I had any other concerns with my vehicle. Ultimately the service was performed and done so in a responsible time. I just felt very unwelcomed this visit.