I was told the recall work would take an hour to an hour and a half, and that they would call. This was for a 9 o’clock appointment. At 12:30 I went to pickup my car because no one had called. Had to wait another 30 minutes
The tech consultant was friendly and professional. The service I received was just fine. However, the tech consultant persuaded me about two additives (BGETHANOL and BGMOA). From checking he computer, I'm not sure these were necessary. Tell me if I am wrong.
I had a big list of maintenance items to be checked and an update of the navigation system. I was prepared to spend a long day, so I brought my Christmas cards to write and a book to read and snacks. But, they had the SUV ready before I was expecting and that is always a good day!
Brendan, Terrance and Robert made this process so easy for us! We have been looking for a truck for about 6 months and actually almost bought two different trucks from different places and the process was so stressful and they could not get us to the payment we wanted for a used vehicle so when I went online to Milton Ruben I search and immediately found something I knew my husband would love! We literally walked through the parking lot and was not harassed, which is amazing! As we were leaving talking about coming back this weekend Terrance just simply asked how our evening was and if he could help us in any way! He showed my husband all the cool features of the truck and of course my husband loved it!! He introduced us to Brendan to y’all finances and we literally were not stress out in any way! He told the finance guy what we could work with and they made it work for us! Thank you so much guys! I have one happy hubby!
The only drawback was that when I pulled in for device nobody acknowledged me at all for about 15 minutes. I understand they are busy but at least let someone know that they are noticed and you will get to them as soon as you can!
I tooked my car there in Oct. for my regular service,it was perfect was not leaking oil, I carry my car back two times after that oil was still leaking,I took it back the 3rd time this time I spoke with the manager then that when they said I have a water pump, oil pan an possible a main seal leaking, now they told me that's going cost me around 3.000 dollars,when nothing was wrong when I bought it there. my family have been buying cars from there over the years, an has been very please with the service . but not this time