1769 Reviews Found
Confirmed Service Customer
great . service was very good , did not have a long wait
Carl D.
AUGUSTA
Business Response
Carl Tyrone, we sincerely appreciate your feedback. Each employee is a valued member of the Milton Ruben Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
Everyone was very friendly and helpful and answered all my questions!
Randall S.
MARTINEZ
Business Response
Hello Randall, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Nathaniel, it's our pleasure to provide top quality customer service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to share your experience with us. At Milton Ruben Chevrolet, we value our customers and we look forward to seeing you soon.
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Confirmed Service Customer
Service was completed as expected, but did not receive a call when car was ready. Had to call and check on status late afternoon.
Ronald R.
EVANS
Business Response
Ronald Harlan, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Milton Ruben Chevrolet. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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Business Response
Kenneth, our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Milton Ruben Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
Basically, my concerns were not found during the time the truck was in for service. The comments from the Techs was standard "We looked but could not duplicate conditions." I used to explain that many times to Ford customers in the early 80's when I wrote service in Miami. The fact is that in 2006 I purchased 2006 F-150. drove it for a year, including a trip from Miami to San Diego, San Francisco, Hoover Dam and back to Miami. This was a four month period since I spent most of that time on a construction project in Los Angeles. That truck never missed a beat. Not in the dessert not in high altitude roads. It took me through all that and provided me with service in large building developments back in Miami for months. It never ever bounced not the tires not the engine. That was the seventh truck I owned. This Sierra is a disaster compared to the Ford. Which basically was what the Techs said in his comments. I know the difference between a stiff ride, road condition and poor response and vibrations generated by the engine (drive train) and wheels.
Jose C.
AUGUSTA
Business Response
Jose, we apologize for the experience that you had at our sales department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Confirmed Service Customer
I appreciated the fact that the dealership provided transportation to and from an appointment that I had to go to while my vehicle was being serviced.
Gregory K.
GROVETOWN
Business Response
Gregory, the whole Milton Ruben Chevrolet team would like to thank you for this great feedback on your visit to our dealership. We are happy to hear that you were pleased with your visit and hope to see you in the future.
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Confirmed Service Customer
We've mist always been treated fairly and are happy with the service we've received.
Frederick S.
MARTINEZ
Business Response
Frederick, we sincerely appreciate your feedback. Each employee is a valued member of the Milton Ruben Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
They answered all my questions but still didn’t find what was wrong with my 3 wk old new car
Rapheal L.
HEPHZIBAH
Business Response
Rapheal, we sincerely appreciate your feedback. Each employee is a valued member of the Milton Ruben Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
Job not completed. Spray bedliner was supposed to be included with purchase but ended up not being put on the contract. So it cost $450.00. Additional warranty work was not completed
Michael W.
AUGUSTA
Business Response
We're sorry to hear that your experience was not as you had hoped it would be. Your feedback will help us ensure that this experience doesn't happen again and we would like to make things right. Please contact our team so we can learn more details and discuss options.
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Confirmed Sales Customer
friendly, knowledgable & answered all our questions.
Louis P.
PLUM BRANCH
Business Response
Thanks for the great feedback! We look forward to your next visit! Take care!
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Confirmed Service Customer
It was a very good experience and I look forward to doing business with this dealership for many more years.
Russell K.
GRANITEVILLE
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
Matt the adviser was very good at letting me know what was going on and got done fast. The cashiers were wonderful they made us feel like we were part of there family!!
Anne B.
AUGUSTA
Business Response
Anne - thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Confirmed Service Customer
They were very nice and willing to do whatever it takes to get me in the truck that I wanted. However, it was not disclosed to me as I was signing for the truck that I was getting a 10% interest rate. I'm sure it was an oversite due to being in a rush Becasue others were waiting to sign paperwork for their vehicle
Christy G.
HARLEM
Business Response
We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail.
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
The first day I tried to call and set it up I was on hold too long and hung up. The next day no problem, very helpful representative and the key drop box worked great with my work schedule. Excellent service.
Henry N.
EVANS
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Milton Ruben Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.
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Was this review helpful?
Confirmed Service Customer
I did not have an appointment to have my vehicle serviced however Milton Rueben made time to take care of me.Great customer service!
Patrick S.
NORTH AUGUSTA
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Confirmed Sales Customer
Zachary Johns was great and Robert in financials was excellent at explaining the different options.
Darlene P.
GROVETOWN
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
My Tahoe was serviced for a Chev recall . one in 45 minutes. certuous and pleasant
Louis S.
AUGUSTA
Business Response
We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!