I don't like e fact that when I brought my vehicle in my ac was off and when it was finished my ac was left on and full blast. There was no reason for the service personnel to turn on and leave on my ac and they did not find it that way.
Thank you for sharing your experience with us. We appreciate your
feedback as it helps us grow as a dealership. We will be sharing your comments
with our team and we encourage you to contact us if you would like to further discuss your visit.
Keith - thank you for sharing this great feedback with us about your sales experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
We took our Equinox in on a Saturday afternoon after it unexpectedly stalled out in traffic that morning. The team at the dealership was friendly, prompt, and explained everything to us in terms we could understand. Most importantly, the service time was QUICK - a little over an hour. That, we appreciated the most. We anticipated having to wait for a while, and was so surprised when we were in and out in less than 2 hours time. I know that's not something that was in our or the dealership's control, but it was nice nonetheless. The waiting area was comfortable & clean, also!
I appreciate that the service department was able to service my vehicle even though I did not have an appointment. I got there on a Friday afternoon hoping they might be able to get it done and they did! So, thank you to the service department!
This visit was for factory maintenance--oil change, tire rotation, fluid top off, etc. Normally, my vehicle would be vacuumed, but I wanted to see if MR would vacuum and clean the windows. The only thing I can say is that "Jiffy Lube does"!