The Service Dept. are working hard with me to find the answer to my Silverado 2500HD problem. The politeness and determination to fix this means a lot and shows the Professionalism that Milton Ruben is giving there customers.
Service Department took extra time to determine the problem, which was not immediately evident. Provided loaner for overnight use so necessary warranty work could be completed. Perfect solution by friendly competent staff.
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Feel free to reach out to us if you need anything. Have a wonderful day.
Everyone from the salesman, sales manager, and finance manager were courteous, professional, and patient as I made my decision on which vehicle to purchase. The sales manager and finance manager worked very diligent to get me the best offer as well as payments.
We are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At Milton Ruben Chevrolet, we value our customers and we look forward to seeing you on your next visit.
Tracey, we appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Milton Ruben Chevrolet team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Allan, we appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Milton Ruben Chevrolet team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
I went in for an oil change that was scheduled a week in advance. I was told it would be about an hour so I asked for a shuttle service back to work. The shuttle was leaving so I decided I would wait for it to return. Two hours and thirty minutes later, my vehicle was finally ready. I was informed that the shuttle did not return while I was waiting. As I was pulling out of the service area, the shuttle car was parked in the parking lot with no driver in sight. I asked several times about my vehicle and was told it would be ready shortly. The service was completely unacceptable.
Paul, we're sorry to hear about your most recent experience at our dealership. Customer service is our number one priority and we would like to further understand the details of what happened at our service department. Please contact our team at your earliest convenience.
Michael, we sincerely appreciate your feedback. Each employee is a valued member of the Milton Ruben Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!