There was a completely unprofessional lack in communication. I dropped my car off, with an appointment, before 8 am and only received one update about my car around 10 am. I declined service for my AC system and asked about the status of my tire. I was told I would be contacted soon with an update on that issue. I didn't receive a single phone call as to if my car was ready for pick up, what further issues were found with my vehicle or anything. I chose to take my vehicle to Milton Ruben because you guys are certified, this lack of communication and disregard for it all together is well below the standard of any shop. This is a pattern, and I will not continue any further business with you all that is not mandatory.
I made an appt for 10 to have my oil changed, came back at 1 and still not ready. The lady at the desk stated they have to do the drop offs as first come first served. What was the point in an appointment?