Our Reviews

It was pleasant and easy

Our salesperson Jaylin was phenomenal and we’re happy with the work that everyone did to get us into a car. Super happy with the price on the vehicle and again Jaylin was great and super helpful over the course of the week we worked with him. We weren’t as satisfied once we got handed off to the loan processor. He pushed really hard for us to purchase the warranty and once we’d finally managed to get across that no we didn’t want anything but the gap insurance he was clearly very put out. We had to decline no less than 5 times before he moved on and his behavior after the fact was petulant and unprofessional. He was setting papers down in front of my husband to sign pretty hard almost like he was throwing a tantrum and was sullen the rest of the transaction despite our attempts to be respectful and upbeat about our exciting purchase. We don’t know that well keep the car long enough to purchase the extra warranty so decided against it but didn’t feel the need to explain our decision to him particularly with him speaking over us and refusing to let us decline. “Brother, brother I’m telling you. I’m telling you, brother! Brother, you’re not gonna want to do it, brother.” We thought his attitude after declining the extra warranty was pretty ridiculous and contemplated complaining that night to management before we left the lot but decided against it.

Jesse Wood was terrible as far as customer service. The $88 oil change and tire rotation deal is what brought me to your dealership. However, Mr. Wood tried charging me $130. When I checked him about the difference in price, he instantly gave me attitude and didn't try to assist me further. Finally, after I addressed him again he told the receptionist to credit $25 on the bill. I left the dealership feeling bad about my experience. I reviewed my air pressure to find out it had not been serviced with the claim of a multi-point inspection. I returned to to the dealership a short time late. With him seeing me- he did not address my concerns. However, I inquired about the air pressure check and was helped by Chris. I hope to not need any service from your dealership in the future.

It did not take long on the service, well pleased.

I had a warranty issue with my truck. Cole and Tyler took care of me, got me a loaner vehicle and sourced a replace Part that was on back order. They had me back on the road 2 weeks faster than expected.

Great price and great service!

Outstanding customer service every time I come!!

My truck service was completed as promised

Everything went great with my Silverado service. truck was ready when promised. Thanks.

Everyone there was kind and polite. Dealership was neat and clean. Reggie our sale man was awesome and great.

The experience overall was good. Very limited interaction. It would be nice to see some sort of gauge for tires, brakes, etc…when doing the multi point inspection. Additionally (not a breaking point, but several other dealerships will vacuum, front floorboards, clean windshield as a courtesy) just something nice value add possibility.

Great service!

Awesome

Service tech was both knowledgeable and helpful. Service was quick and allowed me to keep to a schedule. Much appreciated.

I had the BEST salesman in the CSRA. Jesse Robertson ❤️❤️. Great guy with tons of knowledge. Thanks Jesse

Service writing staff was very knowledgeable and professional. Overall a great experience at the dealership ! Thanks.

Great customer service and very quick getting job done!

Came in for an oil change on my 2018 Chevy Cruze and for the battery to be checked. As always, the service associate understood any concerns that I had and helped me find a solution.

Our salesman was awesome. He answered every question we had, never pushed us into something we didn't want to do or buy.

Service was completed in a timely manner. Thanks so much!

Miguel was attentive to detail and respectful during the entire discussion. The whole dealership had a positive atmosphere. We had our 3 yo with us and everyone engaged with him and it made the entire process go smoothly.

Excellent

Very good people

Great service and very courteous

I enjoy taking my Silverado in for service, this visit was to put on 4 new tires which was done in a very timely manner. I waited on my vehicle in the waiting area which was clean and really nice. I enjoyed watching the big screen TV. The entire staff is professional and makes me feel comfortable.

PER

Great service!

always helpful and efficient

I was very satisfied with my service experience; however, I was disappointed to learn that Milton Ruben charges a 3% fee for using a credit card. I have been an American Express cardmember for years and use it for all my purchases, so I consider this practice to be quite unfavorable.

Since I purchased my car, I have not had a bad experience with my service. Milton Rueben has done excellent work and provided great customer service. I am grateful for both!

Great job I was in and out in no time!!

Everyone was so helpful and courteous and helped to get my problem resolved quickly.

Resolved my issue with a speedy time

Easy access and was able to get right in no issues.

Incredible great service and super great people.

Good cohesive team!

Great service and no issues with the service dept.

Great timing.

Great salesman

Long wait. And when they called my name my car wasn't even pulled up. I was looking for my car and associate had to go get my car from the back.

Prompt care & very professional

Was fast and stress

I love ❤️ all of yalls because yalls are part of my family members and I just wanted to take the time out to say please don't 🙏 me down let me down and keep up the good work

Nothing to it

Service was fast and friendly

.

Always great service. And even though I always drop off and pick hours later, someone always call me with updates. Couldn’t ask for better service. Truly a gold star team

I brought my car in 3 weeks prior for an oil change and tire rotation. I told them I had been losing air in my right rear tire and to check it . When my car was done I was it was good. I brought back and they found 3 nails in the same tire. They never checked it thoroughly. Not the best service.

Good service

Good

My onboard Google maps stopped working. Brought the vehicle in, got a diagnosis in under 5 minutes, parts on order. Great job Cole

The service was, as always, promptly done. My vehicle was returned in satisfactory condition.

My service advisor was very helpful and polite! I was in and out of there in a very timely manner, which I appreciate greatly.

My wife had the oil changed in her 2021 Equinox and she asked to have the tires rotated but had to request to get them balanced because they were not going to do it otherwise which makes no sense at all. When she went to leave she was charged $70.00. So you will rotate tires but you charge to have them rotated. She has a warranty on her vehicle for services but no one told her it was a separate charge for balancing. Why isn't it covered under the warranty? Help me understand? Why isn't balancing covered? I doubt we'll make another purchase here. Seems shady. Like being told by your dealer to come back every year for a new key fob only to find out that was a lie. Get better guys get better. Don't mislead or lie to your customers.

I don't see how my experience could be any easier. Phillip Moore was well informed of the truck I wanted, from the front to the back. He explained every detail inside and out. This helped me make the decision to purchase the truck that will be my daily driver and will safely tow my Fifth wheel.

From searching to find my car to signing the papers it was a great experience

Great

Always a great buying experience

It was just okay

Experience at the dealership was pleasant. No major issues. Perfectly happy with the vehicle and felt I got a fair deal. My disappointment came after the fact. During my purchase I mentioned to the salesman the first thing I wanted to do was update the front emblem from the gold to a black emblem. The salesman tells me that based on my truck that the wrong emblem is on the truck anyway and that the dealership would replace it free of charge once the emblem was ordered and arrived. I leave the dealership satisfied. I follow up with the salesman via text the following Tuesday asking if there was an update on the emblem and I’m told not yet. I say no worries and just to let me know when it would arrive. I hear nothing the rest of the week and then follow up again on Monday asking for an update. I’m told by the salesman that he’s checking on it. The next day the salesman texts back and says the emblem is on back order and would try to expedite the shipping. I thank him for the update. Another week goes by and the salesman suddenly asks for my window sticker from the sale. I inform him I no longer have it. The following day the salesman informs me that my vehicle doesn’t come with the emblem he said it did and I would not get my emblem replaced unless I paid for it. I understand mistakes happen and while he did apologize, if he had been upfront with me about the mistake I could have had my emblem replaced a month ago. And after purchasing a new car and waiting a month for an emblem that I was never going to receive I don’t feel as great about the experience as I did originally.

Quick, curtious...took care of all my questions

Very friendly

As soon as I pulled up, I was immediately greeted by a service advisor. He promptly checked me in. I waited inside while my vehicle was serviced. The service was completed in a short time. My checkout was a courteous and efficient experience and I was on my way! My visit was a very courteous, efficient experience.

Was told 1st service would take 2 1/2 hrs because of a software update, took less than 50 min!

Quick and efficient

Great customer service and waiting time for my truck appt was awesome

Easy to call and make the appointment. Once there, it’s an easy pull in the bay, check in and head to the waiting area, in no time they called my name and I was ready to go.

Faster than expected 2 hours

I requested the 60,000 mile service on my Trailblazer, which was approximately $299 on the Milton Ruben Service website. When I picked my vehicle up, the Tech had me written up for almost $400. When I questioned the cost, the Tech said I must’ve looked at the wrong website…drivebaby vs miltonrubenchevy. I quickly proved him wrong. He had no recourse but to change the cost. On the services breakdown paper, the 60,000 mile service was not completed. They only changed the spark plugs, oil, oil filter, and air filter. I was TOO DONE to even discuss it further. Additionally, I didn’t expect my vehicle to be detailed, but at least vacuum the drivers side floor. It appears their prices are increasing, but their quality and attempts to satisfy customers is going down. I’m extremely disappointed

Very satisfied. Staff friendly..expedient service

Drive train vibration at 70+ mph. Service team claims that this is nothing abnormal, while I can confirm this is absolutely abnormal. In the process of troubleshooting they put 75 miles on my vehicle, which is far too excessive

Good

Jay was super helpful and did a great job of getting what I asked for!

They were very professional n took my problem with my car seriously. Great service

Great service in a timely matter !

The service and advise of my vehicle was splendid

Excellent service and friendly

Everyone is always polite and professional.

Amazing experience!! Jay and Brendan were amazing! Taylor did a great job getting the deal done!

Great experience from the start to the end. Well worth the 4 hour drive. Jesse and Taylor were excellent.

Xavian was awesome in helping me get a new truck. He and the other team members seemed very engaged and remembered details I shared with them when I came back to the dealership a few days later. They are committed to customer service here.

After losing me as a customer because of the service department years ago I am happy to come back as a customer to Milton Ruben. This previous experience was the best buying experience we have ever had for a vehicle. I wish we would have been financed with GM but it is ok. Neil did his best to work in perks for me with the financing and even offered me options to still by it at a later date. The sales person Zavian helped us out a lot and made us feel like family at the dealership. I hope to have him or someone just like him when we come back in 3 years for another vehicle.

Great service. Lance was very knowledgeable about my vehicle.

Fast and friendly service.

My daddy was in a bad situation with his old truck. I reached out to Thorsten and Phillip Moore and they were both fantastic! Phillip worked his tail off to find my daddy the truck that he wanted and the price that he needed. Between Taylor Stone; Phillip Moore and Thorsten…my daddy drove away with a new truck at a good price. All three guys were compassionate, professional and just plain AWESOME! I highly recommend this dealership!!

The staff was very friendly and created an “at home” atmosphere. I will be doing business with them for years to come

Sales person was extremely helpful and answered all my questions

Excellent service as usual! I really appreciate their priority with the customers oil service and tire rotation. They professionally get you in and out. I believe the Chevrolet dealership places the importance of working men and women needs upfront when it comes to their vehicles. I personally thank you for your professionalism!

Reggie Crawford always goes above abd beyond for me! He is the best sales man there is! I have bought several cars from you guys and will continue to buy from you

I was in and out in less than 30 minutes. amazing

Service was completed sooner than I expected. Service advisor was friendly and easy to work with.

Very helpful from check to check out. I felt that they were concerned about my car as well as my wallet.

I am 70 yo and had dreaded going in to a car dealer for service. However, had a scheduled service for oil change, etc. for my 2024 Blazer that was great. Lance was our service advisor and was wonderful. He listened to two other concerns I had and ensured someone took a look at them that day. He kept in communication with us on the issues and the cars status. Two warranty parts were ordered and a tire had to be patched. I look forward to returning to the dealership when the parts come in and hope to get Lance again! Everyone we encountered was wonderful. The older gentleman who moved cars around and made small talk was delightful also. Kudos to all!

Great customer service,

Very pleased

Quick, easy service visit. Greeted promptly and friendly by the service lane staff. In and out in less than an hour for an oil change which is better than expected for a full service dealership. Easy to book an appointment on their website. My only small concern is on the thoroughness/results of the multi point inspection supposedly done with the oil change. I have never seen a print out report of status of parts/components (tire tread, brake pad life, etc). The good news is I haven’t been attempted to upsell, but without really knowing what is inspected by the MPI or provided with any feedback I’m taking the service departments word that everything is good and/or that one was completed in the first place. It’s an “included in the price” $0.00 line item so it’s really impossible to know if anything was actually done without some sort of output document.

Always pleasant

Jaylin Welles was my salesman. From the moment he introduced himself to shaking my hand once the purchase was done, he was nothing but professional. He answered all my questions and if he didn't know he had no issues asking someone else so that I got completely accurate information. The service manager and finance manager (Rick) were awesome and assuring during the whole process. Overall it was a Great experience.

great staff

The tech that checked me in was very professional and friendly. It did not take long at all. He came back and told me that my vehicle was ready and wished me well. Walked me to the check out and told me that the ladies at the counter would finish my transaction. Sorry I forgot his name, but people that enjoy their jobs should be recognized. He seemed to enjoy his.

Capable, efficient Service Rep took care of things, inquiring about Military status for discount and getting both oil change and rotation taken care of easily.

I manage to get there a litter bit early then my apt and the guys took me right in and that was nice and I'm ready thankful.i enjoy bring my car to a place were they ready care about their job and the customers.well done thank again.

Jessie & Mike did an exceptional job keeping me informed as what was wrong with truck and the repairs that truck needed. Great service work, Very satisfied with repairs.

Always fast and courteous service

You all always get me in and out. Friendly staff as well.

Everyone was great. This is the 7th vehicle we have purchased from Milton Ruben. Every time I have been treated with respect and not as "some woman". The paperwork process was easy, and any questions were answered quickly.

Quick diagnosis and fixed the same day. Can't beat that!

I came on Saturday I asked the advisor to tell the mechanic to check for missing bulb he came back and informed it wasn't a missing bulb it's a running light that is missing also I wanted a high mileage oil change I received a standard oil change

The service was fast and prompt. Customer service was excellent as well

Excellent

A good experience

Excellent professional customer service

Great

Everyone was very nice and knowledgeable at the service department. I told the service representative what I wanted done so he put the package together so I knew exactly how much everything was going to cost before the work was done. They had me in an out within an hour. The only bad thing I can say is if you need to make an appointment, call, or go by the dealership. Don’t use the online service. I tried and they had no record of me using it.

The repairs that I had hoped for were completed in a timely manner , but I did notice a scratch on my right front fender so I was not pleased about that but after looking at the video the damage must have been there before I didn’t know it

Everyone was great to work with and no pressure to buy a vehicle which was nice.

Phillip Moore made this car buying experience so much easier than we thought it would be. He addressed all our concerns and offered any help that we might need.

very quick service.

Always professional and courteous.

I really appreciate having a hometown chevy dealership that has hometown employees with hometown values. Everyone is always professional, knowledgeable, and loving. Thanks to everyone at Milton Ruben Chevy.

It was an easy in & out oil change

Check in was super easy. The waiting lounge was very clean. It only took one hour for the work to be done.

Very friendly atmosphere, enjoyed the experience of test driving in the Chevy Traverse. Came in for an oil change and tire rotation and the wait wasn’t long.

What matter is the people that help you out .. nice, polite, in a kind heart

By appointment I was in and out in record time.

Dropped off . I like the tracking app. Lot faster than last time.

Jesse made me feel extremely comfortable from the very beginning. He listened to what I wanted and did not try to push on anything extra. From the time I walked in on a Tuesday night to the time I left Wenesday night, I was never uncomfortable.

The technician did a great job and the gentleman who checked me in, did a great job at communication.

Service was performed quickly and my questions were answered about the brakes.

I had a few tech. issues and Lexie was MOST helpful and understanding. This was as I was checking out!! Please tell her I appreciated her help!!

Basic oil change fell short of the mark. I paid for 5 it's of oil and only received 4.5. Had to incur additional time and cost to return to you to have remedied

Great sales rep.

The service advisor was really nice. Helpful and professional.

I dropped my car off at 8am and got a ride to work. By 10am I was given a diagnosis. By 3pm I was told that I may be able to get a loaner; they did do everything in their power to get me into a vehicle by the end of the day. I was in a loaner, and I am the type of person that so long as I can get my kids, I am fine. It could be a beater car, and I would be okay so long as it drove. It took a few days to get my Turbo fixed. Everything about Milton Ruben was AWESOME! My service advisor was Jesse, and I honestly could not ask for better! Communication was on point; he was more than kind throughout the entire process. My husband and I are extremely pleased. If we buy another GM product, it will be because of the AWESOME staff at Milton Ruben Chevy.

Everything went as expected

Quick and easy

Very fast and friendly

Customer Service is Outstanding

Jesse my salesperson was excellent. He didn't pressure me into anything I didn't want.

Dealing with Mike Macloud and his service representative was awesome as always.

Newest Highest Lowest Cathy Jennings Local Guide·24 reviews·1 photo Always professional, completes work on time, Lexi is professional. Sales has been wonderful.Reggie was our salesman and he's awesome. ONE YEAR LATER UPDATE: … More 1 Milton Ruben Chevrolet, INC. (Owner) 7 months ago We are thrilled to hear about your positive experience with our team! Thank you for sharing your feedback, Cathy. We appreciate you and your business! Michael McLeod Service Manager Sarah Williams 1 review·1 photo 3 weeks ago New Miguel was an excellent sells representative. He was kind, patient, and very knowledgeable about the car that I wanted. He made sure that all of our questions were answered and that the car was in good condition before we left. At some … More Photo 1 in review by Sarah Williams ❤️1 Milton Ruben Chevrolet, INC. (Owner) 2 weeks ago Thank you for the kind words! We’re thrilled to hear Miguel and our team made your experience so positive. We appreciate your trust and look forward to helping you with all your future car needs! Taylor Stone General Manager Ryan 2 reviews a month ago I had an amazing experience here— truly top-notch service from start to finish. The staff was friendly, knowledgeable, and genuinely cared about making sure I found the right vehicle for my needs. They answered every question I had without … More Milton Ruben Chevrolet, INC. (Owner) a month ago Thank you so much for the kind words! We're thrilled to hear you had such a positive experience and that our team made you feel comfortable and confident throughout the process. We truly appreciate your recommendation and look forward to helping you again in the future! Taylor Stone General Manager Mika Mayo 8 reviews·3 photos a month ago ⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience at Milton Ruben Chevrolet! From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely committed to … More Milton Ruben Chevrolet, INC. (Owner) a month ago Thank you for the fantastic review! We're thrilled to hear you had such a positive experience from start to finish. Our team works hard to ensure a smooth and pressure-free process, and it's great to know you love your new Chevy. We appreciate your recommendation! Taylor Stone General Manager People also search for Milton Ruben Chevrolet https://www.miltonrubenchevy.com Our Reviews Jesse made me feel extremely comfortable from the very beginning. He listened to what I wanted and did not try to push on anything extra. DealerRater https://www.dealerrater.com Milton Ruben Chevrolet - Dealership Ratings June 30, 2025 · Brendan and Philipp were kind, courteous, and transparent · by Brian.white ; June 30, 2025 · Phillip was great to work with. · by E.nieves ; May 31, ... 5.0(216) People also search for Birdeye Experience Marketing platform https://birdeye.com Milton Ruben Chevrolet, INC. - Car Dealers in Augusta, GA Terrance was exceptional. He listened to my wants and needs, and made sure that the vehicle I purchased was the right one for my family. He took the time to go ... 4.4(2,056) Kelley Blue Book https://www.kbb.com Milton Ruben Chevrolet in Augusta, GA | Rated 4.6 Stars View KBB ratings and reviews for Milton Ruben Chevrolet. See hours, photos, sales department info and more. 4.6(2,065) · Get free price quote Cathy Jennings Local Guide·24 reviews·1 photo Edited 4 days ago Always professional, completes work on time, Lexi is professional. Sales has been wonderful.Reggie was our salesman and he's awesome. ONE YEAR LATER UPDATE: OUR Z71 HAD BEEN SERVICED BY THEM THREE TIMES NOW IN A 6-MONTH PERIOD. 6 MONTHS LATER WE REALIZED OUR FRONT TIRES HAD WORN SO BAD THE STEEL THREADS WERE SHOWING ON THE INSIDE OF THE TIRES. WE IMMEDIATELY REPLACED THEM, AND HAD THE FRONT END ALIGNED. WE WENT AND TALKED WITH THE SERVICE MANAGER TO ASK WHY THIS WAS NEVER BROUGHT TO OUR ATTENTION. HE GAVE A LOT OF EXCUSES BUT REFUSED TO ACKNOWLEDGE ANY RESPONSIBILITY. JUST SAYING, BUYER BEWARE, CHECK YOUR OWN TIRES, BECAUSE THEY OBVIOUSLY DO NOT. WE WILL BE GOING BACK TO Stokes Hodges Ford FROM NOW ON BECAUSE THEY TEXT US A VIDEO OF THEIR INSPECTIONS AND OIL CHANGES AND TIRE ROTATIONS SO WE KNOW IT'S BEEN DONE. WE WILL NEVER GO BACK TO THIS PLACE AGAIN

Brought my Tahoe in for a scheduled oil change. Intake process was smooth, sat in their waiting room. Comfortable with wifi. Wait was short, easy checkout. No surprises with the price quoted and the bill.

My salesman Juston (Tank) was absolutely fantastic! The communication was great! When I asked him to get me some numbers on a vehicle I didn't have to wait days for a callback, he was on it! I really enjoyed this particular sales experience. The next time I'm innthe market for a vehicle there is no doubt that I'm going to return to Milton Reuben Chevrolet and my man Tank!

Friendly staff and quick service

It was excellent !

All personal working at Milton Ruben where helpful and knew there jobs and friendly.

Jonathan was professional and pleasant. Everyone tried to make things run as smoothly as possible.

Fast,friendly, professional

I was told I would be contacted about an existing issue I wanted looked at. It’s been more than 2 months since the initial request. Just the other day, 8/19 I was told the service manager would be given a message to follow up on it. Days later, still no contact. I think I prefer to move my future service requests to a different location. If I’m getting treated this way so early in the game, I can only imagine what a year from now will be like. Thanks

Great service and friendly.

excellent service; friendly ,helpful staff.

Always had the best customer service.

Service was quick and advisor and cashier were professional and helpful

Always pleasant to work with

My truck was serviced and some warranty work completed. Everything in a timely manner. The staff made me feel valued. Really good people.

Great job by the service team.

The Service Department employees were so helpful & friendly. The waiting room for service was very comfortable. I was impressed with the speed of the service and everything was completed to my satisfaction. I will be bringing my vehicle here for all required services.

Great customer service

My vehicle was serviced extremely well by the service technician in a wel timely manner. My Service advisor was extremely helpful in making sure what my vehicle would be done when the vehicle was taken to the service technician.. I highly Milton Ruben Chevrolet.

I was very pleased with my new truck. I'm thankful for having a great sales person Marcus Brooke

I have always love the Experience here. Nice staff and friendly

Appointment made and kept. Was in and out in 1 hour. Thanks.

Oil change was fast and courtesy for this app

Always Great

Everyone was great

Ryan was extremely helpful. He restored a “little faith” in Milton Ruben’s service department.

Service completed in a timely manner.

My experience was a great one. Your service advisor, Jesse Woods is phenomenal!

when I was given the keys to my new truck the phone was synced with the phone app... Nothing else was explained by the salesman,,,There was no written owners manual provided...I was Later told the manual could be seen online....

Said couldn't rotate tires due to luggage nuts swollen? Really?

Is always a pleasant experience the staff is very friendly and helpful and listen to my concerns

Great service, my sales professional provided a great response and put me with a great service writer. Parts were delivered quickly and installed on a Saturday. Both of these gentlemen worked to provide a great service in a timely manor. Would recommend them to anyone who asks about Milton Ruben Chevy.

Fast and great service!!!

The salesman and financial personnel were nice. I wasn’t aware that the truck I chose wasn’t equipped with a bsm nor garage door opener. I forgot to negotiate a deal in which I feel that I wasn’t in charge. I’ve been told never pay sticker price. So I feel like I wasn’t cheated

I made my appointment thru the Milton Rueben website. I was quoted a price of $88&some odd cents for the oil change and tire rotation. Then I was given an extra $5 for booking online. When I was called up to pick up my vehicle I was told it would be $1****1&some odd cents. After some discussion the price was lowered to the special of $88@some odd cents.I find this to be a failure of your system to relay deals made online to the actual appointment. Other then that , everything went very well.

Jesse Wood always makes sure he provides the best customer experience! Milton Ruben service is excellent!

Buying experience was good. Staff was not pushy. Process was easy and painless.

Quick in and out

Traded in my Trailblazer for a 2026 Equinox and had a fantastic experience at Milton Reuben Chevrolet. Brendan was exceptional—clear, patient, and zero pressure. Trade-in was fair, financing was fast, and delivery was seamless. Loving the Equinox! Highly recommend asking for Brendan.

Everyone was very nice and the service was done quickly.

Easy to call and schedule service, fast turnaround and always friendly!

Great timing 👏 on service appt 30 min loved it!

I brought my 2024 Chevrolet 2500 in because most of the lights came on and I had a hard time starting it. I brought it in to Chris and stated he would get it checked out. Chris stated it was some programming and had the issue fix in two days. Chris did a great job I just wish I really could have found why the programming failed.

Had a 0900 appointment and my truck was finished very fast. Great experience

Fast friendly

Everything ok very good service.

quick service

Great service friendly atmosphere

It was great.

I was greeted by a team member and he had great customer service. He informed me what he were doing before you receive my keys. Their auto mechanic team we're done with my vehicle less than 2 hours after I drop off. The receptionist was pleasant and friendly. And the team member who brought my car to me he was pleasant and friendly as well. 10 out of 10 overall visit.

Car service at a timely manner Cost was fair

Got a good deal. Everyone was friendly and knowledgeable.

It was quickly, accurate and very friendly.

It was smooth, professional and very helpful getting me into the vehicle I wanted. The salesperson James was very helpful and saw to all my needs.

Appointment was prompt and wait was reasonable. Service that necessitated visit was completed and car responded accordingly.

Milton Ruben is always great. They are quick, helpful and very knowledgeable. They are very honest about what needs to be done and what can wait. They ado not try to pressure you into anything.

They went above and beyond to find me the truck wanted

Always pleased with how professional they are and how quickly they do the job and do it right. I brought my 2019 Silverado in the have the left front tire sensor replace. Most places would have you make an appointment, the Chevy team took me right on in and repaired it right away. That’s awesome! Thank you! The whole team is Awesome!!!

No complaints. Staff were all very friendly. Service did not take long. Enjoyed the hot chocolate!

Promptly greeted; professionally serviced; fairly priced.

Everything was simple and hassle free.

very good, well time it took

No comments

Oil change and Tire rotation where done super fast. Service Advisor was very professional and friendly.

Good work, but a bit pricey.

I truly enjoyed my visit with the salesman Terrance great salesman!

It was quick

Very speedy service

It was AWESOME! I was greeted by name when I pulled into the shop! Very professional and verified why I was there. I was early and the service was completed quicker than I expected. Love taking my vehicle to this dealership!

Quick service, clean lobby, friendly staff

Let s put it this way I bought a 2020 Silverado today and left the dealership only drove 8 miles at the most and the oil pump goes out on an engine with 77,000 miles on it. Only had it for 15 minutes. The dealer had it towed back to the dealership and then gave me a Chevy trace to drive. I’m 6.5 the car is too small for me I asked for a truck to drive but they said no that’s all they have. . So then ask them if the truck needs a new engine would they put a new in it and they said no they would have to put me in another truck. So this has been the worse experience I ever had on top of all that they act like their vehicle was better than my trade in’s . Which both of them are in excellent condition.

Friendly staff and great service

Terrence was great. Friendly and knowledgeable

The sales team members (Miguel & Nick) were professional, knowledgeable, and genuinely cared about making the process smooth and enjoyable. The financial officer Nick was great as well!

Tech worked diligently in helping me to address my concerns and in Repairs.

Communication was not as forthcoming as I have come to expect from this dealership.

Always a good experience the service writer was very courteous and looked after my needs he’s to be commended

Well, I arrived too early for my appointment and they took my truck right in. Serviced it, rotated tires, inspected and topped off my def 15 minutes before my scheduled appointment time. Very happy with the service department and will continue to use them

I was not made aware of the price of the oil I use for my vehicle. There was a recall for my vehicle and a change the type of oil was called for. I was told about this change when I purchased my vehicle but I was not made aware that the price of the oil would go up that dramatically. I was not prepared to pay that much. Because of this Milton Ruben just lost a customer.

On-time with apt time, courteous, friendly, patient with me when I couldn't find my debit card and even brought my phone to me when I Iost it under the sit. Thanks

top notch service

Employees treat me with respect and do a good job on changing my oil and purchasing new vehicle.

When I made the appointment, I was told to leave my car for 24-48 hours. Upon arrival, I was asked to leave it for 4 days. No way possible when that is my only transportation and no rental was offered. I went back to pick it up after it not being checked out. I was told when a rental becomes available, they will get me back in. Screen is glitching and car jerking.

On time and quick service. Like always every staff member was polite and professional.

Good service

Oil change change and tire rotation

Terrible...poor to no communications. Did more work than originally required, resulting in losing my vehicle for 7 days I don't think it would have been fixed if I had not gotten involved.

The service advisor was very courteous and treated me well.

Great job

They treat us like family. Jeffrey is awesome

I have bought cars at at least 4 other dealerships in the last 10 years. This was my 3 time returning to Milton Ruben and this has been the only dealership I have actually enjoyed purchasing a car with. I have used three different salesman and everyone was great!

Great customer service.

The technician was detailed and the wait was not long at all, this is where I plan to get my car serviced. Thank you

Great people. great service

Fast and courteous

Fast convenient

The technician was professional and courteous. The service was quick and waiting time was not long.

Service was very quick. No wasted time

My experience with the sales department is amazing. I am less excited about my experience with service. After buying a brand new car, there are a few things that needed to be fixed. It seems like each time I go in, they order 1 part, then I bing it back, it gets fixed, then they order the next. These are completely seperate issues, and they were all explicitly mentioned in the first drop off. It feels like there is a general idea that less work will have to be done if they just make it take extra trips.

I was able to use my rewards.

Great service from Milton Ruben !

Amazing experience. Salesman was super attentive and easy to work with. Love the new Silverado truck.

Dennis is always great

Great service

Communication is great

Very friendly staff and excellent setvice

Sales person James Wolfe and Manager Taylor Stone did an outstanding job in working the deal for our new 2026 Tahoe LT. James came in on his day off and and worked the test drive and the deal. Taylor really "sharpened his pencil" to find all the available discounts and incentives to get us in the vehicle we really wanted. They both were patient and friendly and explained everything they were working on and how they worked the deal we could both agree on. Thank You to both

Excellent atmosphere, very good customer service, polite and friendly staff.

Great people to deal with.

The tire pressure sensor relearn was not completed and the steering wheel was dirty and greasy. Did not appreciate that, technician should not be touching the wheel with dirty hands.

Huge shoutout to Terrance at Milton Ruben! He took such good care of me, made everything simple, and cared about what I wanted. I couldn’t have asked for a better experience. Thank you, Terrance Allen !

I have purchased many vehicles from this dealership and my experience is always spectacular! The service was completed and on time for my truck as promised thanks to Jesse Wood!

Jonathan Picado was very friendly and made my experience stress free. He answered all my questions and very patient with me.

Good

Quick efficient and good customer service

My service was fast and professional

Great

Great service

This is my go to, even bought my car here. Love the service. Especially the customer service!

Jonathon did a great job in assisting us with our purchase

Service was great and everyone was so helpful

Great overall experience. Easiest and fastest I've ever bought a vehicle. Great group of people.

Prompt and professional service at all times.

Fastest and easiest oil change ever. No one has ever done scheduled maintenance appointments as fast as they got it done

Always very nice and quick

Excellent service.

I've bought cars from other dealerships in the past, but Milton Ruben far exceeds the customer service experience of any dealership! I work in customer service so it's one thing I appreciate the most.

Everyone the was very friendly. Took my truck in for her first oil change and they even answered some maintenance questions

They always get me in and out. Which is very important because of my busy lifestyle.

Quick service. I were in and out in what felt like 20 minutes.

ALL PARTIES i DEALT WITH WERE TOP NOTCH

All went well but it is almost impossible to reach the service depth in the phone.

Arrived early service was prompt

Purchased vehicle. Wish they would have allowed more for my trade ins.

I scheduled an oil change 8 quart special with tire rotation upon arriving to the dealership at 4:20 for a 430 appointment on a Thursday afternoon. I was told at 4:50 that the vehicle was ready so I approached to pay the cashier who informed me that my bill was over $130 When asked about the $88 special that I had booked under she advised me oh no problem to show her the coupon and she would reduce the price which she did. After I walked to my SUV and got into it, I noticed that one of my tire pressure monitors that had been not working still showed that tire being in the same location that it was when the vehicle was dropped off for the service and rotation. At this time, I walk back into the dealership and asked the service advisor if he could check if the tires have been rotated, it was obvious they had already not been rotated so the service advisor went approached the service manager who intern offered a free oil change and tire rotation on the next visit. At this time this was really inconvenient because I took time off work to go have this oil change in rotation handled. Although the free service was offered for next time, I still did not have my tires rotated at this time which they were due. Beginning to lose confidence in the dealership because the previous time vehicle was there for the same procedure. The tech failed to top off any fluids that needed topping off, including washer fluid.

Customer service was very nice and helpful to me and my family I really appreciate the opportunity of getting my new vehicle I wanted Thank you again

Phillip Moore was awesome. He made sure I had everything I wanted. Ricky B kept me updated with the numbers. Bryant did our paperwork and made it so easy and understand

On last Thursday I had no intentions on purchasing on the same day I went into the store. I really just went to test drive the Chevy Trax 1RS and get numbers on my trade in. Johnathan was originally supposed to help me, but he had another customer with him so Miguel stepped in and assisted me. The whole process was not bad at all. Miguel informed me of everything that was being done and would occasionally check to see if I needed anything. I got there about 3:30pm and was leaving there in my brand new 2026 Chevy Trax 1RS @ a/b 7:10pm that evening! 10/10 service and I’m loving my ride.

It always feels like family there. Very professional and friendly! This is the 4th car I've bought! I won't go anywhere else!

As always, very professional

It was great the people were very helpful.

Good

Quick and easy. Love my new truck

Very professional team. Was really happy that I could use their shuttle service to get home.

I liked all you did fast too thanks

Custom service very nice and professional!

Service personnel were knowledgeable and friendly. Email communication kept me apprised of when the service was complete.

Service advisor was grea. Quick check in and quick check out

Dependable Staff and Service

Courtesy service. Adviser kept me up-to-date on the progress of my service.

Always a family friendly environment and the price is very reasonable. Great atmosphere and staff

Great customer service all of the way around.

It is joyful to be around happy people

Always great 😊

The wait was not too long

Great service

Brought it up there for the service ESC and was told everything is fine but with in 10 minutes of leaving the ESC popped up 3 times. I dont feel like the problem is fixed and that something is triggering it.

Always outstanding service in a timely manner.

Fast service. Served at appointment time with fast completion of work.

Jesse was awesome .He knew my issues right on the spot .the repair was quick . I was so happy . Big thanks to the entire team

Always nice and great with appointments

Fast, timely service. Great customer service.

Superb! Dropped vehicle off for appointment 1 1/2 hours early. Promptly received a telephone call letting me know the service was completed before the appointment time; and vehicle was ready for pickup at my convenience.... Everyone was extremely courteous!

Outstanding customer service

Oil change and battery replacement. Work was done in a timely manner. Prices were right.

Check in process smooth, work performed well and timely. Checkout process dismal, difficult to get advertised and reserved special price for oil change. Took speaking to service manager to get resolved. Service desk advised me one the bill is paid, there’s no way to correct, no options.

Great Customer Service.

I purchased my silverado from the dealership come 17 February 2026 four years ago and they have serviced and help me continue to provide all maintenance on it. I came in to get a tire repaired and they immediately took care of it. They are never too busy to take care of you. I'm thankful for there professionalism and service!

I think our experience with the truck repair was solid; however, with most of the drivetrain replaced, the truck's trade-in value is now lower than when we purchased it. We bought this truck in good faith after a terrible experience with a new Ram pickup. We thought initially that a diesel would last longer. This was not the case. With less than 12k miles on the truck, we found a factory problem. Now, given what we owe on the truck and its devalued condition, we are more upside down on the payoff than on the truck's actual value. While we appreciate the fix and the hard work of the dealer's diesel mechanic, when will we hear from the dealer regarding the devaluation of the vehicle we purchased in good faith? It doesn't seem very fair to me. This is two trucks in a row from Milton Ruben. One from Milton Ruben Chrysler and one from Milton Ruben Chevrolet. The Ram dealer gave us the run-around. We had to come out of pocket to get out of the brand-new lemon we were sold, only to be sold another one from Milton Ruben Chevrolet that had a world of issues of its own. Both were brand-new trucks.

I always have a pleasant experience

Easy and hassle free

Always a great experience. Really appreciate the amazing personal experience with Ryan. Extremely polite, courteous and professional. As always, I'll be back!

Fast, courteous and professional

The salesman Reggie and the salesman ager were very helpful in helping me to get my issues resolved. Thanks.

Service Rep Chris was excellent! He took booked my appointment and kept me updated through my transmission service appointment. Chris has also assisted me when it was time to get other services done to my truck. I would definitely recommend Chris to anyone looking for a good service rep to take care of their vehicles.

Oil change was good

Service took care of looking over what I thought may have been a problem. Did it very quick, and got me on my way. No charge!!

I had a great experience and everyone was very helpful, I would recommend this place to everyone

I appreciate the friendliness of the staff. My only issues were that I initially had an appointment scheduled for the day it was going to snow and no one called to say there was a delayed opening. No one called to reschedule my appointment. And no one called when they said they would when my car was done. Other than communication, everything was great

I showed up early because of a meeting that I had right after the scheduled appointment. The technician greeted me by name and said he would take care of me! I was in and out in less than an hour! Great service!!

The service and communication was nothing less than amazing! Thanks again for all your hard work and commitment to the community.

The team was very helpful.

Milton Ruben Chevy has a really awesome team, they listened to my concerns and were able to fix the issue with a quick turnaround. I will always come to your dealership for my car shopping and maintenance needs!

Na

Very professional and respectful.and most of all they put the customers first. I would recommend the state of Georgia to that place. Thank you for your service .

Great

Timely service. Very professional staff

The experience was the expediency

I arrived early for an appointment. The service tech was very professional when I asked if it were possible to be serviced earlier. His response was "yes, we can take you now". I was in and out in about 30 minutes.

Adam was great

They were very accommodating and went above and beyond to help me.

The experience was awesome. I was constantly made aware of maintenance process. I was very impressed with the dealership proficiency.

Ryan from service was great . Always professional and keeps you updated

They were very fast and professional

Great experience buying a truck from Milton Ruben. I will be back

Jesse Woods our service associate kept me informed and the team working with him did an awesome job, keep up the great work

I dropped my car off at 12:00 for a 1:00 appointment , 30k inspection. My wife dropped me back off at the dealer at 3:00 when I asked about the status of my truck. My inspection had never started , 3 1/2 hours after it was dropped off. They immediately started the inspection that took 45 minutes to complete . This was my only issue was the timing of everything.

Quick and efficient

Jesse Woods is the best service rep I’ve ever encountered. Appointments are easy and service is always quick. My husband and I buy Chevrolet vehicles because of the staff and especially the service we receive from Jesse.

Warren Jackson did not pressure me and I do appreciate that.

Warren and Taylor provided excellent service.

It was quick and we'll doing.

The best I ever experienced in my life at a car lot that was challenging after being there everybody were just great 👍